Online documentation in reference-based instruction: a practical model for integrating help systems into product training.: An article from: Technical Communication

This digital document is an article from Technical Communication, published by Society for Technical Communication on February 1, 1997. The length of the article is 3918 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Online documentation, which is utilized by companies in informing consumers about their products and reducing cost of such support-related task, can also be used as an instructional procedure. Incorporating a reference-based instruction yields fruitful benefits for students.

Citation Details
Title: Online documentation in reference-based instruction: a practical model for integrating help systems into product training.
Author: Michael A. Hughes
Publication: Technical Communication (Refereed)
Date: February 1, 1997
Publisher: Society for Technical Communication
Volume: v44 Issue: n1 Page: p58(7)

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